Course Objectives
By the end of this activity, participants will be able to: * Define key principles of leadership and communication in healthcare with a score of at least 80% in the post-test * Apply the SBAR communication model correctly in at least 1 simulated cli
Course Schedule
Scientific Program: Healthcare Leadership and Effective Communication
Saturday, June 27, 2026
| Time | Details |
|---|---|
| 08:00 AM 08:30 AM |
Registration & Pre-Test
|
| 08:30 AM 09:30 AM |
1- Introduction to Leadership & Communication in Healthcare
Overview of core principles and their direct impact on elevating patient safety outcomes.
Lecture
|
| 09:30 AM 10:30 AM |
2- Advanced Communication Skills in Clinical Environments
Types of communication, mastering the clinical SBAR model, active listening techniques, and overcoming workplace barriers.
Lecture
|
| 10:30 AM 11:30 AM |
3- Non-Verbal Communication Dynamics
Analyzing body language, optimal voice tone management, and reading facial expressions to build trust.
Lecture
|
| 11:30 AM 12:30 PM |
4- Leadership Frameworks in Modern Healthcare
Differentiating leadership styles, understanding professional roles, and harnessing emotional intelligence (EQ).
Lecture
|
| 12:30 PM 01:00 PM |
Lunch Break & Prayer |
| 01:00 PM 02:00 PM |
5- Teamwork Dynamics & Conflict Management
High-performance team building, fostering psychological safety, and deploying effective conflict resolution methods.
Lecture
|
| 02:00 PM 03:00 PM |
6- Quality Improvement & Strategic Management
Utilizing the PDCA cycle, strategic planning fundamentals, vision-mission alignment, and conducting a SWOT analysis.
Lecture
|
| 03:00 PM 03:30 PM |
7- Practical Application & Immersive Workshop
Interactive case scenarios, hands-on SBAR practice, conflict simulation, and collaborative group presentations.
Workshop & Practical Session
|
| 03:30 PM 04:00 PM |
Open Q&A and Post-Test Completion
Program Conclusion
|
Total CME Hours: 05:00 Accredited Hours
Target Audience
For All Health Practitioners
Accreditation Information
Accreditation number: ACA-20260001330
Activity organizing entity: AL Nahda College Centre
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